What is an RRHL?
Residential rental properties located in the vicinity of Durham College and Ontario Tech University (as well as other areas) must be licensed under the Licensing By-Law. Licensed rental properties must comply with various standards and by-laws, including the Fire Code, Electrical Code, Building Code and City’s Zoning and Property Standards By-Laws.
As a unit owner this is your legal obligation to have this completed. You are required by the government of Ontario to have this Licence, otherwise you may face fines. If need be, Portsmouth has the capacity to facilitate the inspection, meaning we coordinate with the tenant and allow entry into the unit to have the inspection completed successfully. Please reach out to our team at help@portsmouth.ca and a team member can help you move forward.
Why isn’t scheduling an appointment with the RRHL Inspection the responsibility of Portsmouth Residential?
The RRHL Inspection is outside the scope of the Property Management Agreement and is the homeowner's responsibility.
I live far away/cannot facilitate the RRHL Inspection. Can Portsmouth Residential facilitate the RRHL Inspection once I have scheduled it?
Yes. There is a fee of $115.00 per hour for Portsmouth to facilitate the RRHL inspection.
Can my tenant perform the RRHL Inspection?
Yes, however, the tenant often does not understand the importance of the inspection and may not be present when the City Official arrives. When this happens you must reschedule the inspection. There is a $75.00 rescheduling fee charged to the owner.
How do I inform the tenant of the RRHL Inspection?
Once you have confirmed an Inspection date and time you need to inform Portsmouth Residential. You must forward this information a minimum of 5 business days prior to the RRHL Inspection allowing our office team to provide a Notice of Entry to the tenant.
How many hours could it take to perform the Inspection?
There is a 3 hour window in which the RRHL Inspection will take place. They do not provide exact arrival times.
What do I do with the RRHL Certificate once I receive it?
Once you receive the RRHL Certificate and Floor Plan you email it to us (help@portsmouth.ca) and we will send notice of entry to the tenant and post it in the unit.