Resident FAQ
- How to apply / How to complete our application?
- Do we offer short term leases?
- How can I get a landlord reference?
- Albert Terrace, Kingston - General FAQ
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- How do I end monthly bills with the Utility Company once I move out?
- How to start renting with us?
- I have already paid my rent, why hasn't it been reflected on my ledger yet?
- What happens if I miss a rent payment?
- Do you have wheelchair accessible units?
- What do I do in the event of an emergency outside of business hours?
- I live in a condominium and my key fob doesn't work, what do I do?
- What is the difference between a joint lease and an individual lease?
- Can I request the removal of furniture for a lower monthly rate?
- How are roommates assigned?
- What are we (your Property Manager) responsible for?
- What should I do if someone else is parking in my assigned spot?
- How do I end my parking agreement?
- Do you allow double occupancy?
- Do you assign rooms in multi-bed units?
- Do you help with roommate issues?
- How do I Submit a Work Order?
- How to Sublet or Reassign my unit?
- I want to move out, what do I do?
- Will I have to pay a security/damage deposit?
- Will my rental rate ever increase?
- Can I change the locks on the doors in my unit?
- Do I need tenant insurance?