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  1. Portsmouth Residential
  2. Resident FAQ

Resident FAQ

  • How to apply / How to complete our application?
  • Do we offer short term leases?
  • How can I get a landlord reference?
  • Albert Terrace, Kingston - General FAQ
  • 464 Frontenac St, Kingston - General FAQ
  • 1720-1800 Simcoe St N, Oshawa - General FAQ
  • 1900 Simcoe St N, Oshawa - General FAQ
  • How do I end monthly bills with the Utility Company once I move out?
  • How to start renting with us? 
  • I have already paid my rent, why hasn't it been reflected on my ledger yet?
  • What happens if I miss a rent payment?
  • Do you have wheelchair accessible units? 
  • What do I do in the event of an emergency outside of business hours?
  • I live in a condominium and my key fob doesn't work, what do I do?
  • What is the difference between a joint lease and an individual lease?
  • Can I request the removal of furniture for a lower monthly rate?
  • How are roommates assigned? 
  • What are we (your Property Manager) responsible for?
  • What should I do if someone else is parking in my assigned spot?
  • How do I end my parking agreement? 
  • Do you allow double occupancy?
  • Do you assign rooms in multi-bed units?
  • Do you help with roommate issues?
  • How do I Submit a Work Order?
  • How to Sublet or Reassign my unit?
  • I want to move out, what do I do?
  • Will I have to pay a security/damage deposit?
  • Will my rental rate ever increase?
  • Can I change the locks on the doors in my unit?
  • Do I need tenant insurance?
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Portsmouth Residential