Homeowner FAQ
- Should I offer incentives to fill my unit quicker?
- How is the rental rate established for my unit?
- Why does Portsmouth need a property reserve?
- Why does Portsmouth charge for administration services?
- Homeowner Self-Occupying Unit
- Are there any setup fees when I start a new Membership?
- How do I get my renter's contact information?
- While my unit is vacant, do I still pay the membership fee?
- Do I have the choice to approve the tenant you place in my unit?
- Can I perform my own unit inspections, instead of having Portsmouth do them?
- Can I choose my own contractor for my renter maintenance requests?
- Navigating your Owner Portal
- Why haven't I been paid my monthly rental payment yet?
- Can I change my membership plan?
- How are applicants approved to rent with Portsmouth?
- I want to access my unit for a visit, appraisal, inspection, etc, how do I do so?
- I want to sell my unit, what are my next steps?
- Will I be notified when a new lease has been signed for my unit?
- Is management of my parking spot included in the memberships?
- Do I have to pay a penalty to get out of my membership?
- What is included in the Premium Content Package shown under the Premium membership?
- How do I sign up for a membership?
- What is a Residential Rental Housing Licence (RRHL)?
- Where can I get my Status Certificate for my Condo unit?
- My tenant has not paid their utility bill, what are my next steps?
- How do I get my member tax receipt?
- What happens when my tenant does not pay rent?
- Why do I receive my rental income at the end of the month?