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  1. Portsmouth Residential
  2. Homeowner FAQ

Homeowner FAQ

  • Should I offer incentives to fill my unit quicker?
  • How is the rental rate established for my unit?
  • Why does Portsmouth need a property reserve?
  • Why does Portsmouth charge for administration services?
  • Homeowner Self-Occupying Unit
  • Are there any setup fees when I start a new Membership?
  • How do I get my renter's contact information?
  • While my unit is vacant, do I still pay the membership fee?
  • Do I have the choice to approve the tenant you place in my unit?
  • Can I perform my own unit inspections, instead of having Portsmouth do them?
  • Can I choose my own contractor for my renter maintenance requests?
  • Navigating your Owner Portal
  • Why haven't I been paid my monthly rental payment yet?
  • Can I change my membership plan?
  • How are applicants approved to rent with Portsmouth?
  • I want to access my unit for a visit, appraisal, inspection, etc, how do I do so?
  • I want to sell my unit, what are my next steps?
  • Will I be notified when a new lease has been signed for my unit?
  • Is management of my parking spot included in the memberships?
  • Do I have to pay a penalty to get out of my membership?
  • What is included in the Premium Content Package shown under the Premium membership?
  • How do I sign up for a membership?
  • What is a Residential Rental Housing Licence (RRHL)?
  • Where can I get my Status Certificate for my Condo unit?
  • My tenant has not paid their utility bill, what are my next steps?
  • How do I get my member tax receipt?
  • What happens when my tenant does not pay rent?
  • Why do I receive my rental income at the end of the month?
Portsmouth Residential